Tuesday, October 04, 2005

$#@*!@*! T-Mobile!!!!

Okay, I know I haven't posted anything in awhile and I wanted my latest post to be a nice one. But these T-Mobile "people" are jacking me!

JACKING ME!

I ordered a new cell phone. Now, let's be absolutly clear on this point. I haven't had a new phone in the five years I've been a T-Mobile customer. I'm one of the most loyal customers they are ever going to have. Never asked for an upgrade, never pested them. Never tried to take money. I was happy when they got Catherine Zeta Jones. No offence to Jamie Lee Curtis.

But now, it appears I'm getting tossed around by these nit wits over a phone that was supposed to be in my hands "no later than October 2nd". Yeah, that was a few days ago. And I've already waited since the 22 of September for this damn thing.

So now, I find after my fiancee calls customer service (becuase I'm in no mood to deal with them at all) that the phone never actually shipped and, wait for it......there is actually no record of me having purchased the phone at all.

Let's also flash back to last night, were I called a T-Mobile customer service douche bag and asked them where my phone was. The guy tracked a package (that never existed obviously) and said it would be here no later than today.

I'm about ready to explode at this point and I'm seriously ready to become a Cingular wireless customer.

I hear they have a new iTunes phone that looks promising.

1 comment:

Justin said...

yah i'm still using my stone age nokia from t-mobile and i have to upgrade. i'm afraid of what will happen to me.

and all the while that CZJ taunts us with "Get more!" BUT WE CAN'T!!!